When I first got married I was taught early on that I would need help around the house because of the hours my hub would be putting into his career. Since I had never had to hire anyone before that, I began practicing my hospitality skills on anyone who would come into my home and help me. Whether it was a plumber, a gardener, a designer, a housekeeper, a painter, handyman, a/c repair person, etc. I practiced looking them in the eyes and remembering their names.